Terms & Condition

Welcome to Gleglow.com! By using our website and making purchases from us, you agree to comply with and be bound by the following Terms of Service. Please take a moment to read these terms carefully before using our services. If you do not agree with any of these terms, please refrain from using our website.

1. General Terms

• Acceptance of Terms:
  By accessing and using Gleglow.com, you agree to be bound by these Terms of Service, including any updates or changes. If you do not agree with these terms, please do not use our website or services.

• Changes to Terms:
  Gleglow reserves the right to update, modify, or change these Terms of Service at any time. We will notify users of significant changes by posting the revised terms on this page, with the "Last Revised" date. We encourage you to review these terms periodically.

2. Products and Services

• Product Availability:
  All products offered on Gleglow.com are subject to availability. While we make every effort to ensure accurate product listings, we cannot guarantee that products will always be in stock or available at all times.

• Prescription Requirements:
  All contact lenses purchased from Gleglow.com require a valid prescription. If you are ordering prescription lenses, we will verify your prescription before processing the order. Please ensure that the information provided is accurate and up-to-date.

• Product Information:
  We make every effort to ensure that the product descriptions, images, and specifications on our website are accurate, but we do not guarantee that they are error-free. Colors, sizes, and other details may vary slightly due to differences in monitor settings or product variations.

3. Account Registration and Security

• Account Creation:
  To make a purchase on Gleglow.com, you may be required to create an account. You are responsible for providing accurate and complete information during registration and for keeping your account details secure.

• Account Responsibility:
  You are solely responsible for maintaining the confidentiality of your account and password. If you suspect any unauthorized use of your account, please notify us immediately.

4. Orders and Payment

• Order Acceptance:
  After placing an order, you will receive a confirmation email. This email is not an acceptance of your order. Gleglow reserves the right to accept or decline your order at any time, and we will notify you if there are any issues with your order.

• Payment:
  All orders must be paid in full before they are processed. We accept PayPal payment. You agree to provide accurate payment information.

• Pricing:
  All prices are listed in USD and are subject to change without notice. Gleglow is not responsible for any additional charges or taxes that may apply to your order based on your location.

5. Prescription Verification

• Prescription Requirement:
  All contact lens orders require a valid prescription. By placing an order, you confirm that the prescription details you provide are accurate and up-to-date.

• Prescription Verification Process:
  After your order is placed, we will verify your prescription with your eye care provider. This process may take up to 24-48 hours, and we will notify you if we encounter any issues with your prescription.

6. Shipping and Delivery

• Shipping Methods:
  We offer several shipping options, which are displayed at checkout. Shipping costs are calculated based on your location and selected delivery method. Please note that shipping times are estimates and may vary due to external factors.

• Delivery Times:
  Gleglow strives to process and ship orders within 3 days, but we do not guarantee specific delivery times. Delivery times are subject to postal or courier delays.

• International Orders:
  For international orders, additional customs duties, taxes, or fees may apply depending on your country. These charges are the responsibility of the customer.

7. Returns and Refunds

• Return Policy:
  Our Return and Refund Policy outlines the conditions under which returns and exchanges are accepted. Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

• Defective or Incorrect Products:
  If you receive a defective or incorrect product, please contact us within 7 days of receiving your order. We will assist you with the return or exchange process.

8. Privacy and Security

• Data Collection:
  By using our website, you agree to the collection and use of your personal data as outlined in our Privacy Policy. We take your privacy seriously and implement industry-standard security measures to protect your personal information.

9. Limitation of Liability

• No Warranty:
  All products and services provided by Gleglow are offered "as is" without warranties of any kind, either express or implied. We do not guarantee that our website will be error-free, secure, or uninterrupted.

• Limitation of Liability:
  To the maximum extent permitted by law, Gleglow is not responsible for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services.

10. Governing Law and Dispute Resolution

• Governing Law:
  These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the relevant country.

• Dispute Resolution:
  We encourage you to contact us first if you have any concerns or disputes. If we cannot resolve the issue amicably, we may proceed with formal dispute resolution methods as permitted by law.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please feel free to reach out to us clientservice@gleglow.com

COMPANY: Glowvia Prime Inc
ADDRESS: 30 N Gould St Ste R,Sheridan,WY82801
EIN: 33-3505107